Questions? We’ve got answers.
Can’t find what you need? Open a support ticket or call (760) 310-3447.
Getting started
No. A review shows what you pay now and what you could pay. If your current deal is fine, we’ll tell you.
Nothing. The review is free, and it doesn’t commit you to anything.
It depends on your equipment and software. Many setups are done within a few days of approval, and we install and test everything before your first sale.
No. There’s no long-term contract and no setup fee.
Your account
Open a support ticket, upload a voided check or bank letter for the new account, and complete the short account-change form.
Yes. After approval you’ll get an email walking you through the PCI questionnaire. Our support team can help if you get stuck.
Open a support ticket requesting closure and let us know the reason so we can process it quickly.
Payments and deposits
Check your dashboard for the dispute details and deadline, then upload your supporting documents. Our guide walks you through each step.
Compare the batch report against your POS end-of-day report. If anything’s still off or a batch is missing, open a ticket and we’ll investigate.
Call our support line at (760) 310-3447 — real people, seven days a week.