Healthcare Payment Solutions
Spend less time on billing and more on patients
High-deductible plans mean patients now owe more of every bill, and collecting it after they leave is slow and expensive. Hermosa Payments helps clinics and medical offices collect copays and balances quickly, without adding to the front-desk workload.
Serving medical practices across Los Angeles, Riverside and San Diego counties
Common payment challenges for medical practices
Rising patient responsibility.
Deductibles push more of each bill onto the patient.
Waiting on insurance.
The final balance isn’t known until the EOB comes back.
Busy check-in and check-out.
Copays, scheduling and phone calls compete for staff time.
Aging receivables.
Paper statements and reminder calls bring money in slowly.
Disconnected systems.
EHR, practice management and payments live in separate tools.
Failed card payments.
Expired cards stall payment plans and recurring charges.
HIPAA-ready payments
- Encrypted, tokenized processing that keeps card data off your systems
- Payment messages that avoid sharing clinical details
- Secure workflows for in-office, phone and online payments
- BAAs available through supported providers
Final compliance depends on the platform chosen and how it is set up.
Payment options built for medical offices
Check-in copays
- Chip, tap and mobile wallets at the front desk
Post-insurance balances
- Bill the patient’s share as soon as the claim settles
Text-to-Pay
- Secure payment links sent by text or email
Patient payment plans
- Installments with automatic recurring charges
Card on file
- Store cards with patient consent for future balances
HSA/FSA acceptance
- Health-savings cards accepted like any other card
Online bill pay
- Patients pay 24/7 through a secure portal
Virtual terminal
- Take phone payments safely from any computer
Works with your practice software
We integrate with many EHR and practice management systems, so payments post to the right patient account automatically. Platforms to check include athenahealth, Tebra (Kareo), eClinicalWorks, NextGen, AdvancedMD and DrChrono. Availability varies by platform.
- 01athenahealth
- 02Tebra (Kareo)
- 03eClinicalWorks
- 04NextGen
- 05AdvancedMD
- 06DrChrono
Better for patients, easier for your team
Fewer surprises and simpler ways for patients to pay
Less staff time spent on statements and calls
Lower days in A/R
Clear reporting on collected and outstanding balances
Who we work with
- Primary care
- Specialty practices
- Urgent care
- Physical therapy and chiropractic
- Med spas
- Multi-location medical groups
Helpful reading
All articles
Let’s make patient payments simple
We’ll review your current setup and rates for free and show you where you can save time and money.
Payment solutions are subject to third-party approval, platform compatibility and applicable regulations, including HIPAA where applicable.